Privacy Policy

Privacy Policy

Last updated 1st November, 2023

This privacy policy for Air Filtration Consultants Ltd ('we', 'us' or 'our'), describes how and why we might collect, store, use and/or share ('process') your information when you use our services ('services'), such as when you:

• Visit our website at http://airfiltrationconsultants.co.uk or any website of ours that links to this privacy policy
• Engage with us in other related ways, including any sales, marketing or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at gsmith@airfiltrationconsultants.co.uk

Summary of Key Points

This summary provides key points from our privacy notice, but you can find more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.

What are your rights? Depending on where you are located geographically, the appropriate privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon your request in accordance with applicable data protection laws.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. How long do we keep your information?
6. How do we keep your information safe?
7. Do we collect information from minors?
8. What are your privacy rights?
9. Controls for Do-Not-Track features?
10. Do we make updates to this notice?
11. How can you contact us about this notice?
12. How can you review, update, delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us.

In short: We collect personal information that you provide us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, our products or services, when you participate in activates on the services, or otherwise when you contact us.

Personal information provided by you: The personal information that we collect depends on the context of your interactions with us and our services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Job titles
• Business addresses
• Company information

Sensitive information: We do no process sensitive information.

All personal information that you provide to us must be true, complete, and you must notify us of any changes to such personal information.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

• To save or protect and individual's vital interest. We may process your information when necessary to save or protect an individual's vita interest, such as to prevent harm.

3. What legal bases do we rely on to process your information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General data Projection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent: We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time.
• Legal Obligations: We may process your information where we believe it necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests: We may process your information where we believe it necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Equipment Selection: We may share or transfer your information in connection with, equipment selection, process review, site information and/or information required to provide a solution.

5. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise stated by law.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information store technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

7. Do we collect information from minors?

In short: We do not knowingly collect data or market to children under the age of 18 years of age.

We do not knowingly solicit data from or market to children under the age of 18 years of age. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependents use of the services. If we learn that personal information from user less than 18 years of age has been collected, we will deactivate the account and take responsible measures to promptly delete data from our record. If you become aware of any data we may have collected from children under the age of 18, please contact gsmith@airfiltrationconsultants.co.uk

8. What are your privacy rights?

In short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you may have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like EEA, UK and Switzerland), you may have certain rights under applicable data protection laws. These may include the right (i) to request access to obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please use the contact details provided.

9. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we don't currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

10. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. How can you contact us about this notice?

If you have any questions or comments about this notice, you may email us at gsmith@airfiltrationconsultants.co.uk or by contacting us by post at:

Air Filtration Consultants Ltd

48 Meldrum Mains, Glenmavis, Airdrie, North Lanarkshire. ML6 0QG

12. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a 'Data Subject Access Request'